1. Who we are
WCS Rights ("we", "us", "our") is a South African consumer legal-information portal operated by [Business legal name] (registration number [registration number]), [physical address]. We are the "responsible party" for your personal information under POPIA.
Our Information Officer is [Information Officer name]. You can reach them at support@wcstech.co.za.
2. Information we collect
Information that stays on your device
These items are saved in your browser's local storage. They are not sent to us, and you can delete them at any time by clearing your browser's site data:
- topics you save to your Vault;
- drafts you type into the tools, which are kept so they survive a page reload;
- your Premium expiry date, and the last section you visited.
The PDF Tools also run entirely in your browser. Files you open there are not uploaded to us.
Information you give us
- Payments: when you buy Premium, you pay on Payfast's secure page. We never see or store your card details. Payfast gives us your name, email address, the amount paid, the payment reference and your subscription status. We keep these on our server with a random order reference, which your browser uses to check that your Premium access is active.
- Support requests: if you email or phone us, we keep your name, contact details and what you tell us so that we can help you.
- AI tools and chat: when the AI features are switched on, the text you type into them is sent to our AI provider so that it can generate a response (see section 4). Please don't enter ID numbers, bank details or other sensitive information you don't need to share.
Information collected automatically
Like all websites, our web host records basic technical information in its server logs, such as your IP address, browser type, the pages you request and the time of each request. We use these logs only to keep the site running and secure. We do not use advertising or tracking analytics.
3. How we use your information
- to provide the portal, the AI tools and Premium access;
- to process payments, manage your subscription and handle refunds;
- to answer your questions and support requests;
- to keep the site secure and prevent fraud and abuse;
- to meet our legal obligations, for example keeping tax and accounting records.
We process your information because it is needed to perform our agreement with you, because we have a legal obligation, because we have a legitimate interest in running a secure service, or because you have consented (POPIA section 11). We do not sell your personal information, and we do not send you direct marketing without your consent.
6. Transfers outside South Africa
Some of our providers, such as Google, may process information on servers outside South Africa. We only use providers that are bound by data-protection laws or agreements giving protection substantially similar to POPIA, as section 72 requires.
7. How long we keep it
- Payment and subscription records: 5 years after the transaction, as tax and accounting law requires.
- Support messages: up to 2 years after your request is resolved.
- Server logs: for as long as our host keeps them, normally no more than 90 days.
- On-device data: until you clear it. We have no copy of it.
When we no longer need information, we delete it or make it anonymous.
8. Security
The site is served over an encrypted HTTPS connection, card payments are handled only by Payfast, and we limit access to personal information to the people who need it. No system is completely secure, however. If a security compromise affects your personal information, we will notify you and the Information Regulator as POPIA section 22 requires.
9. Your rights
Under POPIA you have the right to:
- ask whether we hold personal information about you, and ask for a copy of it;
- ask us to correct information that is inaccurate or out of date;
- ask us to delete information we no longer have a lawful reason to keep;
- object to processing that is based on our legitimate interests;
- withdraw your consent where processing relies on it;
- complain to the Information Regulator.
To use any of these rights, email support@wcstech.co.za. We will respond within 30 days. We may ask you to confirm your identity first.
10. Children
WCS Rights is intended for adults. Premium purchases must be made by someone 18 or older, or with the consent of a parent or guardian. We do not knowingly collect personal information about children without that consent.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If we make significant changes, we will show a notice on the site.
12. Contact & complaints
If you have questions about this policy or about how we handle your information, email support@wcstech.co.za or phone 076 584 8417.
If you are not happy with our response, you can lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.